Dalmia Biz Retail Terms & Conditions
PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS SITE/
TERMS & CONDITIONS OF USE
This website www.dalmiabestprice.com ("Website") and its mobile application ("Application") are
owned and operated by Dalmia Biz Retail Private Limited ("Dalmia BestPrice "), a company
incorporated under the laws of India, having its registered place of business at Dalmia Biz Retail Pvt
Ltd, B-38, First Floor, Institutional Area, Sector 1, Noida-201301, Uttar Pradesh 201301, which
enables the user of the Website to download the discount coupons of independent third party retail
partner stores ("Partner Stores") offering various discounts on products and services listed on the
Website/ Application ("Services") at a membership fee.
Your use of the Website and/or Application is an acknowledgment that you have reviewed the
Terms and Conditions and agree to comply with and be legally bound thereby. These terms and
conditions govern your access to and use of the Website and/or Application and the Services. If you
do not agree to these terms and conditions, you must refrain from using the Website and/or
Application and Services.
By using this Website/ Application you hereby acknowledge and agree that Dalmia Biz Retail is not a
shopping store or the service provider and has no control over the conduct or behaviour of the
Partner Store or the quality, fitness or the suitability of the services provided by Partner Store.
Dalmia Biz Retail disclaims any and all liabilities in this regard.
User acknowledge that user is solely responsible for arranging, undertaking and paying for any
product or service and not the Website/ Application.
- MEMBERSHIP ELIGIBILITY
- If you are not agreeable to all the Usage Terms in their entirety, you must not use this Website/
Application and should exit/logout immediately. Your use of the Website/ Application implies that
You agree with the Usage Terms in their entirety. You agree, acknowledge and recognize that the
contract of sale is made in India, is governed exclusively by laws of India and is subject to the
exclusive jurisdiction of the courts in Delhi to the exclusion of all other courts.
- You hereby represent and warrant that you are at least eighteen (18) years of age or above and are
capable of entering, performing and adhering to these Usage Terms and that you agree to be bound
by these Usage Terms. While individuals under the age of 18 may utilize/browse the Website/
Application, they shall do so only with the involvement, guidance and supervision of their parents
and / or legal guardians, under such Parent /Legal guardian’s registered account.
- The User agrees and acknowledges that this Website/ Application can be used only by individuals
who are of legal age (at least 18 (eighteen) years of age) to form a binding contract under the laws as
applicable in India. Dalmia Biz Retail reserves the right to terminate User’s access to and refuse to
provide User with access to the Website/ Application if Dalmia Biz Retail discovers that User is under
the age of 18 years. Furthermore, Dalmia Biz Retail has the right at its sole discretion to refuse to
provide access to or terminate the access of any person(s) whatsoever with or without notice.
- Dalmia Biz Retail provides Services on the Website/Application subject to complete adherence to the
Usage Terms by the User. By accessing, viewing, or using this Website/ Application, you
acknowledge, declare, confirm and represent & warrant to Dalmia Biz Retail that you have read and
understood the Usage Terms and accept them as an agreement as the binding legal contract
equivalent of a duly signed contract binding on You. This agreement is effective immediately upon
your accessing, viewing, or using this Website/ Application. You are advised to regularly check for
any amendments or updates to the Usage Terms mentioned herein from time to time. Dalmia Biz
Retail may add to or change, update these Usage Terms from time to time entirely at its sole
discretion. Your use of the Website/ Application and any amendment to the Usage Terms shall
constitute your acceptance of these Usage Terms and You agree to be bound by any such
changes/revisions/amendments. Website/ Application shall not be obliged to notify You, irrespective
of the fact that You are registered or not, of any modifications made to the Usage Terms. Your
access to the Website/ Application for purchasing the Services or for mere browsing is subject to the
most current version of the Usage Terms appearing on the Website/ Application at the time of such
- The Website/ Application lists various offers and discounts of our partner stores, Users may meet
and interact with our Partner stores at the time of undertaking the services. Partner Store’s list their
offers and discounts on the Website/ Application and User reserves the offers and discounts at the
prices specified by the Partner Store on the Website/Application. Dalmia Biz Retail hereby clarifies,
and the User agrees and understands that Dalmia Biz Retail is not the owner of the Partner Stores
and will not be liable for any services or lack of them at partner store by the User. It is hereby further
clarified that Dalmia Biz Retail and Partner stores are separate and independent entities and Dalmia
Biz Retail does not work as representative or agent of the Partner Stores. By making a booking of any
service of purchase at the listed Partner Stores enters into commercial/ contractual terms as offered
by and agreed to between Partner Stores and the User alone.
- Users should clarify all rates and fees before going forward for any products or services with the
Partner Store under the program & should also clarify the subsidised rates/prices in advance be
satisfied about the same before taking any service or making any purchase. Dalmia BestPrice will not
participate or be responsible for any dispute on the same (related to rates and subsidised rates once
the service has started and costs have been incurred).
- Dalmia Biz Retail shall not be responsible and shall not be required to mediate or resolve any dispute
or disagreement between User and Partner Store. In no event, shall Dalmia Biz Retail be made a
party to dispute between User(s) and Partner Store(s).
- PAYMENT AND MEMBERSHIP FEE
- User hereby agree and understand that he will have to pay the membership fee as mentioned on the
Website/ Application to avail the discounts and offers at partner stores via the payment mode
provided on the Website/Application post which User’s membership will be confirmed. The User
agrees and acknowledges that the payment procedure may call for and require additional
verification of or information from the User and the User undertakes to provide complete, correct
and proper information.
- Dalmia Biz Retail uses third party payment providers to receive payments from User. Dalmia Biz
Retail is not responsible for delays or erroneous transaction execution or cancellation of reservation
due to payment issues. Dalmia Biz Retail takes utmost care to work with third party payment providers, but does not control their systems, processes, technology and work flows, hence cannot
be held responsible for any fault at the end of payment providers.
- The process of the availing membership from this Website/ Application may require you to disclose
confidential information including Credit Card / Debit Card number etc. To prevent any possibility of
unauthorized access to your confidential information such as name, address etc., you shall not
use/access this site from unsecure computers, unsecure communication links, unsecure mobile
phones or locations such as Internet-Cafe(s), Cyber-Cafe(s) and other commercially available internet
enabled computers or computer services.
- That relying on declarations, confirmations, information and obligations made/undertaken by the
User in accordance with Usage Terms and believing the same to be true and acting on the faith
thereof, Dalmia Biz Retail has agreed to provide the Services to the User as per the Usage Terms
mentioned herein. In particular, the User does hereby agree, promise, declare, confirm, covenant,
undertake and represent & warrant to Dalmia Biz Retail:
- the User is not under any legal or other deficiency which prevents/may prevent the User
- entering into a valid contract under the applicable laws; and
- making valid payment to Dalmia Biz Retail for Services ordered by the User.
- In the event of detecting any suspicious activity from User’s account, Dalmia Biz Retail reserves the
right to cancel all pending and future orders owing to any such incident without any liability to the
- In a credit card transaction; User must use your own credit card for which User has full right &
authority to validly use such Dalmia Biz Retail for making payment to Dalmia Biz Retail . Dalmia Biz
Retail shall not be liable for any credit card / cyber fraud. The liability to use a card fraudulently will
be on the User and the onus to 'prove otherwise' shall be exclusively on User.
- While using the Website/ Application User shall at all times strictly comply with the payment
procedure and the Usage Terms in their entirety.
- Your use of the Services shall be deemed that you are fully satisfied with the description and quality
of the services and usage fee of the services as has been displayed on Dalmia Biz Retail 's Website/
The User agrees and acknowledges that in the Website/ Application all Services are offered only at
the sole discretion of Dalmia Biz Retail.
- USE OF THE WEBSITE/ APPLICATION
- The User agrees, acknowledges, confirms and undertakes that the registration data,
information/data provided or uploaded onto the Website/ Application by the User:
- shall not be false, inaccurate, misleading or incomplete; or
- shall not be fraudulent or involve the use of counterfeit or stolen Credit Cards; or
- shall not infringe any third party's intellectual property, trade secret or other proprietary
rights or rights of publicity or privacy; or
- shall not be defamatory, libellous, unlawfully threatening or unlawfully harassing; or
- shall not contain any viruses, Trojan horses, worms, time bombs, cancelbots, easter eggs or
other computer programming routines or executable files that may damage, detrimentally
interfere with, surreptitiously intercept or expropriate any system, data or personal
information of any person whatsoever; or
- shall not create liability for Dalmia Biz Retail or cause Dalmia Biz Retail to lose (in whole or in
part) the services of Dalmia Biz Retail ’s ISPs or other service providers/suppliers. If the User
contravenes the foregoing or Dalmia Biz Retail has reasonable grounds to suspect that the
User has contravened the foregoing, Dalmia Biz Retail has the right to indefinitely deny or
terminate User's access to the Website/ Application and to refuse to honour the User's
- The User hereby assumes the sole risk of booking or making use or relying on the information
relating to the products or services available on this Website/ Application. Dalmia Biz Retail does not
promote and does not own or control whether directly or indirectly any services listed on the
Website/ Application. It is User’s responsibility to check the details of the Dalmia Biz Retail listed on
the Website/ Application at its sole discretion.
- Dalmia Biz Retail has endeavoured to provide the most accurate, up-to-date information on this
Website/ Application. However, the information, materials, Services available on this Website/
Application may inadvertently include inaccuracies, typographical errors, or outdated information.
Dalmia Biz Retail is not responsible for and shall not be bound to honour typographical or pricing
errors on this Website/ Application. Dalmia Biz Retail neither warrants nor makes any
representations regarding the quality, accuracy or completeness of any data, information, product
or service. Dalmia Biz Retail expressly disclaims any warranties and conditions whether express or
implied about their accuracy, completeness, correctness, suitability, reliability, availability,
timeliness, quality, continuity, performance, error free or uninterrupted operation/functioning,
fitness for a particular purpose, workmanlike effort, non-infringement, lack of viruses or other
harmful components. Dalmia Biz Retail does not warrant that Website/Application are free of
computer viruses, bugs or any other harmful components. Company does not warrant that the
functions contained in the material will be uninterrupted or error-free or that the errors will be
detected or corrected.
- Dalmia Biz Retail shall not be responsible for the delay or inability to use the Website/ Application or
related functionalities, the provision of or failure to provide functionalities, or for any information,
software, Services, functionalities and related graphics obtained through the Website/ Application,
or otherwise arising out of the use of the Website/ Application, whether based on contract, tort,
negligence, strict liability or otherwise. Further, Dalmia Biz Retail shall not be held responsible for
non-availability of the Website/ Application during periodic maintenance operations or any
unplanned suspension of access to the Website/ Application that may occur due to technical reasons
or for any reason beyond Dalmia Biz Retail control. The User understands and agrees that any
material or data downloaded or otherwise obtained through the Website/ Application is done
entirely at their own discretion and risk and they will be solely responsible for any damage to their
computer systems or loss of data that results from the download of such material or data. Dalmia Biz
Retail accepts no liability for any errors or omissions, with respect to any information provided to
the User. Under no circumstances shall Dalmia Biz Retail, its related companies or corporations, its
Directors, agents or employees be liable for any direct, indirect, special, punitive, incidental, or
consequential damages, or any damages whatsoever resulting from whatever cause, including but
not limited to loss of use, loss of profits, loss of data, or any other type of damage, tangible or
intangible in nature, whether in an action under Contract, Negligence, Tort or otherwise, arising out
of or in any way relating to the use or performance of the information on, or accessed through
Discount or Deals Redemption:
- ACCOUNT AND REGISTRATION
- Dalmia Biz Retail makes the Services available to You through the Website/ Application only if You
have provided Dalmia Biz Retail certain required User information and created an account
("Account") through ID and password or other log-in ID and password (collectively, the "Account
Information"). The Website/ Application requires you to register as a User by creating an Account in
order to utilise the Services provided by the Website/ Application. You will be responsible for
maintaining the confidentiality of the Account Information and are fully responsible for all activities
that occur under Your Account. You agree to (a) immediately notify Dalmia Biz Retail of any
unauthorized use of its Account Information or any other breach of security, and (b) ensure that You
exit/log out from the account at the end of each session. Dalmia Biz Retail cannot and shall not be
liable for any loss or damage arising from your failure to comply with this clause. You may be held
liable for losses incurred by Dalmia Biz Retail or any other customer or visitor to the Website/
Application due to authorized or unauthorized use of your account as a result of Your failure in
keeping its Account Information secure and confidential.
- Dalmia Biz Retail also allows restricted access to the Website/ Application for unregistered users. At
the time of registration, you shall ensure that the Account Information provided by you in the
Website/ Application's registration form is complete, accurate and up-to-date. Use of another user’s
account information is expressly prohibited.
- When You use the Website/ Application, you agree and understand that you are communicating
with Dalmia Biz Retail through electronic records and you consent to receive communications via
electronic records from Dalmia Biz Retail periodically and as and when required. Dalmia Biz Retail
may communicate with you by email or by such other mode of communication, electronic or
otherwise. You specifically agree that Dalmia Biz Retail shall not be responsible for unauthorized
access to or alteration of your transmissions or data, any material or data sent or received or not
sent or received. Further, Dalmia Biz Retail will make best efforts to safeguard the confidentiality of
your personally identifiable information available with it, but transmissions made by means of the
internet cannot be guaranteed or made absolutely secure. By using this Website/ Application, You
agree that Dalmia Biz Retail shall not be liable for disclosure of Your information due to errors in
transmission or unauthorized acts of third parties. Without prejudice to the foregoing You agree that
Dalmia Biz Retail shall not be held liable or responsible for 'phishing attacks' on you. User agrees that
User shall not use/access this Website/ Application from unsecure computers, unsecure
communication links, unsecure mobile phones. You may accept or decline the cookies when you
accesses Dalmia Biz Retail ’s Website/ Application. It is the User’s responsibility to set his browser to
alert him to accept or to reject cookies.
- Submission of personal information and data to Dalmia Biz Retail , will be treated as your having
given permission for the use, storage, retention, processing and sharing of your personal information
and data as set out in this policy. By providing your personal information including sensitive personal
information, if any, you are consenting to the terms of this policy. You are also consenting to the
specific withdrawal of the right granted to us towards use of your personal information is intimated
to Dalmia Biz Retail as per terms of this policy.
- The User agrees, acknowledges and confirms that before placing any order, the User shall check the
Service description and price carefully and by placing an order for a service you agree to be bound by
the Usage Terms and conditions of sale included in the Services’ description. You shall only place the
order after fully satisfying yourself with the price, description, look as has been displayed on Dalmia
Biz Retail Website/Application. Dalmia Biz Retail shall not be responsible unsatisfactory or delayed
performance of services or damages or delays as a result of Partner Stores’s act’s or omissions.
- Dalmia Biz Retail reserves the right to make, at its sole discretion, any modifications or changes
whatsoever to the Website/ Application or the information, listings and services described on the
Website/ Application at any time. Such modifications or changes shall be effective immediately
when they are made.
- COMPLIANCE WITH LAWS
- User and Dalmia Biz Retail shall comply with all the applicable laws applicable to them respectively
for using payment facility and the Website/ Application.
- The Services are provided by Dalmia Biz Retail on an "as is" basis without warranty of any kind,
express, implied, statutory or otherwise, including the implied warranties of title, non-infringement,
merchantability or fitness for a particular purpose. Without limiting the foregoing, Dalmia Biz Retail
makes no warranty that (i) the Website/ Application or the Services will meet your requirements or
Your use of the Website/ Application or will be uninterrupted, timely, secure or error-free; (ii) the
results that may be obtained from the use of the Website/ Application, or Services will be effective,
accurate or reliable; (iii) the quality of the Website/ Application, or Services will meet your
expectations; or that (iv) any errors or defects in the Website/ Application or Services will be
corrected. No advice or information, whether oral or written, obtained by you from Dalmia Biz Retail
or through or from use of the Website/ Application shall create any warranty not expressly stated in
- Dalmia Biz Retail shall have no liability to the User for any interruption or delay, to access the
Website/Application irrespective of the cause.
- Without prejudice to and in addition to any other remedies, reliefs or legal recourses available to
Dalmia Biz Retail herein or any applicable laws or otherwise, User agrees to indemnify, defend and
hold Dalmia Biz Retail its officers, directors, employees, service providers, agents, licensers, and
suppliers harmless including but not limited to its affiliate, agents and employees from and against
any and all losses, liabilities, claims, damages, demands, costs and expenses (including legal fees and
disbursements in connection therewith and interest chargeable thereon) asserted against or
incurred by Dalmia Biz Retail that arise out of or related to your use or misuse of the of the Website,
any violation by you of these terms and conditions, or any breach of representations, warranties and
covenants made by you herein.
- LIMITATION OF LIABILITY
- Dalmia Biz Retail shall not be liable for any damages of any kind whatsoever including but not limited
to direct, indirect, incidental, punitive, exemplary and consequential damages, damages for loss of
use, data or profits, or other intangible losses, which may arise or are arising from the use of this
Website/ Application or any of the information, software, services and related graphics contained
within the Website/ Application or any of the Services offered, regardless of whether such damages
are based on contract, tort, negligence, strict liability or otherwise, and even if Dalmia Biz Retail has
been advised of the possibility of damages.
- NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN OR ELSEWHERE, Dalmia Biz
Retail ’s ENTIRE LIABILITY TO THE USER FOR ANY CLAIM ARISING OUT OF PURCHASING / BROWING
THE WEBSITE/ APPLICATION SHALL BE LIMITED TO THE AMOUNT EQUIVALENT TO THE PRICE PAID
FOR THE PRODUCT AND SERVICES GIVING RISE TO SUCH CLAIM.
- Dalmia Biz Retail customers are requested to kindly take due care of all their personal valuables and
belongings. Dalmia Biz Retail management and its employees shall NOT be responsible for any loss,
theft or damage to the customer's personal valuables and belongings.
- INTELLECTUAL PROPERTY
- The User agrees that any feedback, comments, ideas, suggestions, information, or any other content
which User contributes to Dalmia Biz Retail Pvt Ltd or this Website/ Application (including the name
you submit with any content) will be deemed to include a royalty-free, perpetual, irrevocable,
nonexclusive right and license for Dalmia Biz Retail Pvt Ltd to adopt, publish, reproduce,
disseminate, transmit, distribute, copy, use, create derivative works from, display worldwide, or act
on such content--without additional approval or consideration--in any form, media, or technology
now known or later developed for the full term of any rights that may exist in such content, and you
waive any claim to the contrary. The User represents and warrants that User owns or otherwise
controls all of the rights to the content that he/she may contribute to this Website/ Application and
that use of his/her content by Dalmia Biz Retail shall not infringe upon or violate the rights of any
third party. Dalmia Biz Retail under no circumstances be liable for any third party claims in relation
to any feedback, comments, ideas, suggestions, information, or any other content which User
contributes to Dalmia Biz Retail Pvt Ltd or this Website/ Application. Dalmia Biz Retail , its mark and
logo are trademarks of Dalmia Biz Retail Private Limited. You understand and agree not to display or
use these trademarks in any manner whatsoever.
- As a pre-condition of use of this Website/ Application, User warrants to Dalmia Biz Retail that User
shall not use this Website/ Application for any purpose that is unlawful, unauthorized, or
inconsistent with Usage Terms, and the User agrees that this license to use Dalmia Biz Retail
Website/ Application will terminate immediately upon User's violation of this warranty. Dalmia Biz
Retail reserves the right, at its sole discretion, to block/terminate User's access to this Website/
Application and its content at any time, with or without notice. All content on this Website/
Application, including text, graphics, images1, and logos, is the property of Dalmia Biz Retail or its
content suppliers and is protected by domestic and international copyright laws and regulations.
Dalmia Biz Retail reserves the right to protect its intellectual property rights to the fullest extent
under the applicable law.
- This Agreement, and all transactions entered into on or through Website/ Application shall be
interpreted, construed and governed by the laws of India which shall be applicable to this
Agreement without regard to principles of conflict of laws. User agrees that all claims, differences
and disputes arising under or in connection with or in relation hereto the Website/ Application, the
Usage Terms or any transactions entered into on or through the Website/ Application or the
relationship between User and Dalmia Biz Retail shall be subject to the exclusive jurisdiction of the
courts at New Delhi, India and User hereby accede to and accept the jurisdiction of such courts.
- Any failure, delay or forbearance on the part of Dalmia Biz Retail in: (i) exercising any right, power or
privilege under this Agreement; or (ii) enforcing terms of this Agreement, shall not operate as a
waiver thereof, nor shall any single or partial exercise by Dalmia Biz Retail of any right, power or
privilege preclude any other future exercise or enforcement thereof.
- The parties hereto agree that each of the provisions contained in this Agreement shall be severable,
and the unenforceability of one or more provisions of this Agreement shall not affect the
enforceability of any other provision(s) or of the remainder of this Agreement.
- Dalmia Biz Retail reserves the right to withdraw access to Website/ Application or to revise the
information described in Website/ Application at any time without notice. Company may at any time
revise the terms and conditions contained in this Disclaimer by updating this posting. You are bound
by any revisions and should periodically visit this page to review the current terms and conditions
that apply to your use of the Sites.
- The invalidity of any term, condition or provision of this Disclaimer shall not affect the enforceability
of those portions of the Disclaimer deemed enforceable by applicable courts of law. Website/
Application are intended for audience in India only.
- Nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any
license or right under any patent, trademark, copyright or other proprietary or industrial right of
Dalmia Biz Retail, its affiliates or any third party
- THIRD PARTY LINKS
- This Website/ Application may at Dalmia Biz Retail sole discretion, contain links to sites owned and
maintained by persons or entities other than Dalmia Biz Retail. Dalmia Biz Retail may also provide
links to the other sites for purpose of enabling the Customer to make payment to Dalmia Biz Retail.
Any of the foregoing links do not constitute an endorsement by Dalmia Biz Retail of any such sites
and are provided only as a convenience. Dalmia Biz Retail is not responsible for the content or links
displayed on such sites Dalmia Biz Retail is not responsible for the privacy practices of such sites
which Dalmia Biz Retail does not own, manage or control. Dalmia Biz Retail does not regularly
review, and makes no warranty or representation regarding materials posted, or Services or services
offered, on the sites to which this Website/ Application may be linked and Dalmia Biz Retail shall not
be responsible for any deficiency thereof. Dalmia Biz Retail does not endorse any or all of the
materials, Services, and services available on such linked sites, and Dalmia Biz Retail expressly
disclaims responsibility for the contents of any linked site, the accuracy of any information contained
in a linked site, and the quality of the Services and services offered at any linked site. Any decision to
view the contents of any linked site is solely the responsibility of Customer and is made at
Customer's own risk.